Friday, March 19, 2010

Tips For Getting Along with Friendly and Helpful Booksellers

1) If you dial the phone number for the Fargo Barnes & Noble, do not ask the person who answers the phone if she is in Fargo. We are.

2) If you need a specific book and no other will do, it helps us if you know which book it is.

3) Just because your friend got it here, doesn't mean we don't need more information than that. I do not know which knitting book your friend bought here yesterday, I'm sorry.

4) Do not try to see how fast you can spin the racks of picture books. Although the resulting explosion of books looks impressive, we are not impressed.

5) We do not have room for all the books in the world, so please do not take your frustration out on us when we have none of the obscure books on your list.

6) If we offer to order you a book and you don't live here, tell us so kindly. We cannot tell where you live just by looking at you.

7) Just because you remember a book from when you were a child, that does not mean it is a Little Golden Book. And just because we have some Little Golden Books, that does not mean that we can find the one you remember. Especially when you give us nothing more to go on than "it had a blue truck in it."

8) It may be cheaper on Amazon. If you're going to fuss about it, buy it from them.

9) We prefer that you not try to put the books back yourself. But we also prefer that you not look at every book on Interior Design and then leave them piled on the table.

10) If I spend more than ten minutes tracking down a book for you, buy it. I don't want to find it sitting on a table somewhere.

And as with any human being, treat us with a smile and we'll do the same for you.

2 comments:

  1. Be glad you don't work clothing retail, especially at a 'lower strata' store. Some people seem to take disorder as a badge of honor.

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  2. That's funny, I just wrote a post about "not getting the stinkeye" from me in my retail store. It would seem that things are the same everywhere. :)

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